Contractor
Ratings
Q. How do I compare my performance with other contractors in the business and know I am making progress?
A. You can take our tests and rate yourself. Then, use our Janitorial Success Program to expand your talents.
Contractor Marketing Skills - Rating Scale
Rate each question on a scale of 1-10
1. Determination,
discipline and focus
Sufficient motivation to sacrifice and achieve important goals?
2. Marketing plan, strategy and quotas Vision statement,
target markets, media plan & weekly quotas established?
3. Aggressive promotion and prospecting Massive action to
get the word out by following a well planned approach?
4. Networking Actively working
circles of influence, contacts and referrals?
5.
Image
Do all public relations contact points favorably impress prospects including; phone message, literature, personal appearance,
vehicle, etc?
6. Believability and Credibility First brain friendly
– impressive eye contact, posture, movement, dress, appearance, smile, voice and pleasant humor?
7. Presentation Presentation book with fliers, case studies and important industry
information
establishing needs for thorough cleaning systems?
8. Quality performance Demo performed to
convey floor or carpet superiority? Qualified and impressive references along with customer buildings that can be toured?
9.
Bidding accuracy
Bid performance tracked and prior productivity data collected and analyzed? Working knowledge of adjusting cleaning
variables for each contract?
10. Negotiation and closing skills Program adjusted to fit customer needs?
Rapport established so negotiation
and closing expertise is effective.
Total Score ______
A perfect score of 100
is unlikely. Individual areas below a seven will need improvement and below five should demand immediate
attention. Re-evaluate your score quarterly. A low score should be quickly addressed by studying and applying the principles
from Janitorial Success Program and Jan Bid Software.
